Privacy Policy
This privacy policy explains how NAILYM (the "Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on nailym.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this privacy policy, "you," "your," and "yours" refer to you as a user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information under this privacy policy.
Please read this privacy policy carefully.
Changes to this Privacy Policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Site, update the "Last Updated" date, and take any other required steps under applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected in the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies you, concerns you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you submit to us directly via our Services may include:
- Contact details such as your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email, and phone number.
- Account information including your username, password, security questions, and other details used for account security purposes.
- Customer service information including details you choose to include in your communications with us, such as when you send a message through the Services.
Certain features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but this may prevent you from using or accessing those features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account details, credit or debit card details, billing address) to process your payment to fulfill your orders and provide the products or services you requested, to perform the contract we have with you.
- When you visit our Site, open or click on the emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this privacy policy. See also the section below on "Website and Third-Party Links."
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide the Services to execute the contract we have with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as outlined in its privacy policy and consumer privacy policy.
- Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, under Article 6 (1)(f) of the GDPR.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other login information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in securing our website for you and other customers, under Article 6 (1)(f) of the GDPR.
- Communicating with You and Improving the Services: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure responsiveness, provide efficient services, and maintain our business relationship with you under Article 6 (1)(f) of the GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information on the cookies we use in connection with running our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, enhance, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.
Most browsers accept cookies by default, but you can configure your browser to delete or reject cookies using your browser's controls. Please keep in mind that deleting or blocking cookies may impair your user experience and cause certain Services, including specific features and general functionalities, to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties like our advertising partners.
Please note that, if your browser allows you to transmit such a signal, as many websites do, our Site is not designed to respond to it. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract execution, legitimate purposes, and other reasons as outlined in this privacy policy. This may include:
- Providers or other third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
- Business and marketing partners to provide services and send advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you request or consent to us sharing certain information with third parties, such as for shipping products or via your use of social media widgets or identifier integrations, with your consent.
- With our affiliates or within our corporate group, in our legitimate interest to manage a successful business.
- In the context of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
In the past 12 months, the following categories of personal and sensitive personal information about users have been disclosed for the purposes described above, under the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category / Categories of Recipients
- Identifiers such as basic contact information and certain order and account details.
- Commercial information such as order details, purchase information, and customer service information.
- Internet or other network activity such as usage data.
- Geolocation data such as locations determined by IP address or other technical measures.
Website and Third-Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with us or that we do not control, you should review their privacy and security policies and their terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on those sites. Information you provide on public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or to users of those third-party platforms, without any limitations on how we or a third party use it. The inclusion of these links does not imply endorsement of the content on such platforms or their owners or operators, except as stated in the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion.
As of the effective date of this privacy policy, we are not aware of sharing or "selling" (as defined under applicable law) the personal information of individuals under 16 years old.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Additionally, any information you send to us may not be secure during transmission. We recommend that you avoid using unsecured channels to send us sensitive or confidential information.
The retention period for your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies in effect.
Your Rights
Depending on where you live, you may be entitled to some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances, and we may refuse your request in some cases as permitted by law.
- Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details on how we use and share your information.
- Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
- Right to Correction: You may have the right to request that we correct the personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with some exceptions.
- Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not "sell" or "share" your personal information or opt out of processing your personal information for purposes considered "targeted advertising" under privacy laws.
- Restriction of Processing: You may have the right to request that we stop or restrict processing your personal information.
- Consent Withdrawal: When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
You may exercise any of these rights when indicated on our Site or by contacting us using the details below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account details, before providing a substantial response to the request. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require them to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
Complaints
If you have any complaints or concerns about how we process your personal information, you have the right to lodge a complaint with the competent data protection authority, in addition to contacting us as detailed below.